Troubleshooting8 min read
Why Is My AC Not Cooling? 7 Common Causes & Fixes
Your AC is running but not cooling? Here are the most common causes and what you can do before calling a technician.
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4.9 Rating on Google
Veteran Owned & Operated
Charlotte HVAC Experts
Affordable & Honest Service
Honest pricing. Expert service. No high-pressure sales. Just reliable heating & cooling from a family team that treats you like neighbors.
- $89 diagnostic fee — waived with any repair
- Same-day service available — no overtime charges
- Family-owned since 2008 — 18+ years serving Charlotte
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5-Star Rated
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445+ Reviews
18+ Years
Family-Owned
Since 2008
Financing Available
Low Monthly Payment
Starting at $45/mo
Same-Day Service
No Extra Charge
Skilled Technicians
Common Warning Signs
Is Your HVAC System Trying to Tell You Something?
Don't ignore the warning signs. Small issues become expensive emergencies.
Strange noises or smells
Grinding, squealing, or banging noises indicate mechanical problems like worn bearings or loose components. Burning smells or musty odors can signal electrical issues or mold growth in your ductwork that require immediate HVAC repair.
Uneven temperatures room to room
Hot and cold spots throughout your Charlotte home indicate ductwork leaks, improper airflow balance, or failing zone controls. This reduces comfort and wastes energy as your HVAC system works harder to compensate.
Energy bills creeping up
Rising electricity bills without increased usage mean your AC or furnace is losing efficiency. Dirty coils, refrigerant leaks, or aging components force your system to run longer, wasting money on every cooling and heating cycle.
System running constantly
If your HVAC system never shuts off or cycles too frequently, it can't reach your thermostat's set temperature. Common causes include low refrigerant, undersized equipment, or compressor failure requiring professional diagnosis.
It's been 2+ years since maintenance
HVAC systems need annual tune-ups to prevent breakdowns and maintain efficiency. Skipping maintenance in Charlotte's humid climate leads to dirty coils, clogged drains, and 85% of preventable emergency repairs.
Air flow seems weaker than normal
Reduced airflow from vents signals clogged air filters, duct leaks, or blower motor problems. Weak airflow makes your system work harder, increases energy costs, and can lead to frozen evaporator coils or complete system failure.
Don't wait for a breakdown.
Why Choose Us
What Sets Us Apart
We're not just another HVAC company. We're your neighbors, committed to honest service and fair pricing.
Same-Day Emergency Service
Emergency HVAC service available with same-day appointments
$89 Diagnostic Fee
Affordable diagnostic fee, completely waived when you proceed with repairs
Upfront, Honest Pricing
No surprises - we provide clear, upfront pricing before starting any work
Family-Owned Since 2008
Locally owned and operated, serving Charlotte families for over 15 years
445+ Five-Star Reviews
Trusted by hundreds of satisfied customers with a 4.9-star rating
Financing Available
Flexible financing options through Wells Fargo with approved credit
Customer Reviews
What Charlotte Homeowners Say About Us
Don't just take our word for it. See why 445+ families trust Kodiak for their HVAC needs.
4.9 Rating on Google
"Finally found an HVAC company that doesn't try to upsell you on things you don't need. The technician was honest, explained everything clearly, and the price was exactly what they quoted. They've earned a customer for life!"
AC Repair
Sarah M.
Charlotte, NC
"Called at 10pm when our AC died in July. They had someone here by 7am the next morning. Fixed it quickly and the price was very fair. Highly recommend!"
Emergency Service
Michael J.
Matthews, NC
"Great experience from start to finish. The team was professional, on time, and cleaned up after themselves. Our new furnace works perfectly."
Furnace Installation
Jennifer D.
Indian Trail, NC
"Been using Kodiak for 5 years now. They maintain both our units and have always been reliable and fairly priced. Can't imagine using anyone else."
Maintenance Plan
Robert W.
Huntersville, NC
"The $89 diagnostic fee was waived when we had them do the repair. Very transparent about pricing - no surprises. Will use again."
AC Repair
Amanda T.
Concord, NC
"Installed a new heat pump system. The crew was knowledgeable and took time to explain how everything works. Very happy with the results."
Heat Pump Installation
David M.
Mint Hill, NC
"Other companies tried to sell me a whole new system. Kodiak fixed the actual problem for a fraction of the cost. Honest people are hard to find!"
AC Repair
Patricia B.
Pineville, NC
"Fast, friendly, and professional. They showed up when they said they would and finished the job quickly. Great communication throughout."
Furnace Repair
Christopher L.
Charlotte, NC
"We appreciate that they offer financing. Made it possible for us to get a new AC system without breaking the bank. Monthly payments are very reasonable."
AC Installation
Lisa A.
Matthews, NC
"The technician was super knowledgeable and took time to answer all my questions. No pressure to buy anything I didn't need. Refreshing experience."
AC Maintenance
James W.
Indian Trail, NC
"Family-owned and it shows. They treat you like a neighbor, not just another customer. Highly recommend for any HVAC needs in the Charlotte area."
Furnace Installation
Karen T.
Charlotte, NC
Save Money Year-Round
Join the Kodiak Care Club
Charlotte's best HVAC maintenance plan — protect your investment for less than your streaming subscriptions.
Trusted by 500+ Charlotte families
✓
2 Annual Tune-Ups$298 value
✓
15% Off All RepairsEvery time
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Priority SchedulingSame-day
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No Diagnostic FeesSave $89/visit
💡 Pays for itself with just ONE repair call
Most members save $200+ in their first year
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$19.95/mo
Or $240/year (save $40)
2 Tune-Ups ($298 value)
15% Off All Repairs
Priority Emergency Service
No Diagnostic Fees ($89/visit)
"Already saved $400 on repairs this year. The plan paid for itself twice over!"
— Sarah M., Matthews
Join 500+ Charlotte homeowners
Our Services
Expert HVAC Services in Charlotte
From emergency repairs to new installations, we handle all your heating and cooling needs with honest pricing and expert service.
Service Areas
HVAC Services Throughout Charlotte
From our Indian Trail headquarters, we provide fast, reliable HVAC service to Charlotte and surrounding communities.
Cities We Serve
Popular Services by Location
Our Process
What to Expect When You Call Kodiak
Our goal is to provide our customers in Charlotte, NC, with a simple and straightforward process. Making repair and replacement decisions for your heating and cooling needs should not be complicated or mysterious.
The Repair Process
1
Schedule Visit
Schedule a convenient in-home visit with a licensed HVAC technician. We serve homeowners, offering prompt response and clear communication from the start.
2
Full Diagnostic
Our technician performs a thorough HVAC diagnostic, checking your air conditioner, furnace, or heat pump to identify the root cause of the problem — not just the symptoms.
3
Review Findings
We walk you through exactly what we found, showing photos or test results when applicable. You'll understand what's wrong, why it happened, and how it affects your system's performance.
4
Discuss Options
You'll receive clear repair options, along with honest recommendations. We explain pricing, urgency, and expected outcomes so you can make an informed decision without pressure or upselling.
5
Choose Best Repair
Once you approve the repair, we complete the work using quality parts and proven methods. Our focus is restoring comfort while maximizing the life of your HVAC system.
6
System Running
Before we leave, we test the system to ensure everything is operating correctly. We'll also answer questions and offer tips to help prevent future issues and improve efficiency.
The Replacement Process
1
Schedule Estimate
If replacement may be the best option, we'll schedule a free HVAC system estimate at your home in Charlotte, NC. This allows us to properly evaluate your space and comfort needs.
2
System Evaluation
We assess your current system, home layout, energy usage, and comfort concerns. This ensures we recommend the right-sized HVAC system for efficiency, performance, and long-term savings.
3
Review Options
We present multiple system options and clearly explain efficiency ratings, warranties, and pricing. Our goal is to help you choose the best solution — not the most expensive one.
4
Select Best Fit
You choose the system that fits your home, budget, and comfort goals. We handle all the details, from permits to scheduling, so the process stays simple and stress-free.
5
Schedule Install
We schedule installation at a time that works for you. Our team arrives on time, protects your home, and completes the installation with precision and care.
6
System Running
After installation, we fully test the new system, walk you through how it works, and make sure you're comfortable before we leave. Your home will be heating and cooling exactly as it should.
If you need an HVAC company in Charlotte, NC, that will be honest and transparent about your repair versus replace options, then look no further.
Learning Center
HVAC Tips & Guides
Expert advice to help you maintain your home comfort systems.
Cost Guide10 min read
HVAC Repair Costs in Charlotte: 2025 Price Guide
What should you expect to pay for HVAC repairs in Charlotte? Complete breakdown of repair costs by type.
Read More
Comparison7 min read
Heat Pump vs. Furnace: Which Is Right for Charlotte?
Choosing between a heat pump and furnace for your Charlotte home? Here's what you need to know.
Read More
FAQ
Common Questions About HVAC Service
Everything you need to know about working with Kodiak
Our diagnostic fee is $89, which is waived if you proceed with repairs. Common repairs range from $200-$600. Major repairs can range from $800-$3,500. We always provide upfront pricing before starting any work—no surprises. Learn more about HVAC repair costs in Charlotte.
Yes! We offer same-day service for most repairs when you call before noon. For emergencies, we're available and will get a technician to you as quickly as possible. AC repair and furnace repair are our most requested same-day services.
We serve Charlotte and all surrounding areas including Matthews, Indian Trail, Pineville, Mint Hill, Huntersville, Concord, and more. View our complete service area coverage.
Absolutely. All our technicians are fully licensed (NC License #L.37276), insured, and background-checked. We're also BBB A+ accredited and have been serving Charlotte families since 2008. Learn more about our company.
Yes, we offer flexible financing options starting at $45/month with approved credit. We believe everyone deserves a comfortable home, regardless of budget. Get a free estimate to see your options.
Most standard AC installations are completed in one day (4-8 hours). Complex installations or full system replacements may take 1-2 days. We'll give you a clear timeline during your free estimate.
Still have questions?
Give Us a CallReady to Get Started?
Contact us today for fast, affordable HVAC service.
Licensed & Insured•Same-Day Service