Heat Pump Not Working?
Expert Heat Pump Repair
in Charlotte, NC

Heat pump repairs in Charlotte typically cost $200-$1,200 depending on the issue. Common repairs like capacitor replacement cost $200-$300, reversing valve repairs run $600-$1,200, and compressor replacement costs $1,200-$3,500. We charge $89 diagnostic (waived with repair). Financing from $45/month.

Common causes include frozen outdoor coils, low refrigerant, reversing valve failure, defrost cycle issues, or thermostat problems. Learn more about heat pump vs furnace options. We provide same-day diagnostics to identify the exact cause and get your heat working.

Brief icing during defrost cycles is normal, but continuous ice indicates a problem: low refrigerant, dirty coils, failed defrost control, or airflow restrictions. Learn about HVAC freezing issues. Turn off your heat pump and call us for same-day service to prevent compressor damage.

Heat pumps lose efficiency below 35°F. If yours runs constantly in cold weather, it may be undersized, low on refrigerant, or have a failing compressor. This could also cause high energy bills. We'll diagnose and provide honest repair vs replacement recommendations.

If your heat pump is under 10 years old and repair costs less than 50% of replacement, repair usually makes sense. For units 12+ years old needing major repairs (compressor, reversing valve), replacement may be smarter. Use our repair calculator to help decide.

Yes! We provide emergency heat pump repair in Charlotte with same-day service. No after-hours fees—just honest, upfront pricing. Charlotte's winter temperature swings mean you need reliable heating when it gets cold.

We repair all major heat pump brands: Carrier, Trane, Lennox, Rheem, Goodman, Bryant, York, American Standard, Mitsubishi (mini-splits), and more. Our technicians have extensive experience with both ducted and ductless systems.

Auxiliary heat should only run when it's very cold or during defrost. If it runs constantly, your heat pump likely has low refrigerant, a bad reversing valve, or thermostat issues. Aux heat causes high energy bills—get it fixed to save money.

Most heat pump repairs take 1-3 hours. Simple repairs like capacitors take under an hour. Reversing valve or refrigerant leak repairs may take 2-4 hours. We stock common parts for faster Charlotte service. Average emergency response time under 2 hours.

Absolutely! Heat pumps are complex because they both heat and cool. We test both modes, check the reversing valve, verify defrost cycles, and ensure proper operation year-round. Charlotte's climate demands reliable heating AND cooling.

We provide a 1-year parts and labor warranty on all heat pump repairs. We stand behind our work—check our customer reviews to see why Charlotte trusts us.

Yes! We repair and service all ductless mini-split brands including Mitsubishi, Daikin, Fujitsu, LG, and Samsung. Our technicians are trained on multi-zone systems, wall units, and cassettes. Learn about mini-splits vs central air.

Loud noises can indicate serious issues: grinding (bearing failure), squealing (belt or motor), rattling (loose parts), or banging (reversing valve). Learn more about HVAC noise issues. Persistent loud sounds need immediate attention. We provide same-day diagnostics.

Heat pumps work year-round in Charlotte (heating AND cooling) so they need service twice yearly—spring and fall. This prevents 90% of breakdowns and maintains efficiency. Our maintenance plans start at $199/year for both seasonal tune-ups.

Yes! We're EPA certified for refrigerant handling and fully licensed in NC (License #L.37276). Refrigerant work requires specific certification and training. Learn why Kodiak is Charlotte's trusted choice.