Thermostat Not Working or Need an Upgrade?
Expert Thermostat Services
in Charlotte, NC
Is your thermostat blank, inaccurate, or not controlling your HVAC? Or are you ready to upgrade to a smart thermostat? We diagnose and fix thermostat issues or install new ones with proper wiring, WiFi setup, and programming. $89 diagnostic waived with repair.
- $89 diagnostic fee — waived with repair
- Same-day service available
- Honest, no-pressure recommendations
- Upfront pricing — no hidden fees
- Family-owned & serving Charlotte for 18+ years
- Licensed & insured
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5-Star Rated
Google Verified
455+ Reviews
18+ Years
Family-Owned
Since 2008
Financing Available
Low Monthly Payment
Starting at $45/mo
Same-Day Service
No Extra Charge
Skilled Technicians
What thermostat should I get for my Charlotte home?
Smart thermostats (Ecobee, Nest, Honeywell) save 10-15% on energy bills through learning algorithms and scheduling. For heat pumps, ensure the thermostat has emergency heat controls. Kodiak installs, programs, and repairs all major thermostat brands.
Get expert thermostat recommendations.
Warning Signs
Signs You Need Thermostat Services
Don't ignore these warning signs. Early diagnosis can prevent costly repairs.
Blank Display
If your thermostat screen is blank, it may have dead batteries, wiring issues, or a power problem.
Wrong Temperature
Inaccurate temperature readings can indicate sensor issues or calibration problems.
HVAC Not Responding
If your system won't turn on when adjusted, there may be a wiring or compatibility issue.
WiFi Issues
Smart thermostats may have connectivity problems that prevent remote control.
Old Manual Thermostat
Upgrading from a manual to a programmable or smart thermostat saves energy.
Want Remote Control
Smart thermostats let you control temperature from your phone anywhere.
High Energy Bills
Smart thermostats can reduce heating and cooling costs by 10-15%.
Installing New HVAC
A new HVAC system is the perfect time to upgrade your thermostat.
Experiencing Any of These Issues?
Don't wait for a complete breakdown. Early diagnosis can save you hundreds in repairs.
About Our Thermostat Services in Charlotte
Kodiak Heating and Cooling provides expert thermostat repair and installation in Charlotte. Whether your current thermostat has a blank display, inaccurate readings, or wiring problems, or you want to upgrade to a smart thermostat like Nest, Ecobee, or Honeywell Home, our technicians handle everything from troubleshooting to complete installation with C-wire, WiFi setup, and app configuration.
Your thermostat is the control center of your HVAC system. When it malfunctions, your heating and cooling won't work properly. Common issues include blank displays, inaccurate temperature readings, and systems that won't respond. Our technicians diagnose and repair all thermostat types, including smart thermostats.
A new thermostat can transform how you control your home's comfort. Smart thermostats like Nest, Ecobee, and Honeywell Home offer features like remote control, learning schedules, and energy reports. Our technicians ensure proper installation, including C-wire installation if needed, WiFi setup, and app configuration.
What's Included in Our Thermostat Services
- Thermostat diagnostics and troubleshooting
- Smart thermostat installation and programming
- Wiring repair and replacement
- WiFi thermostat setup and configuration
- System compatibility verification
- Multi-stage and heat pump thermostat configuration
- Thermostat relocation
Common Thermostat Services Issues We Fix
Get Service Today
Quick response - Same-day service
The Kodiak Difference
Why Charlotte Homeowners Choose Us
Family-Owned Since 2008
We're your neighbors in Indian Trail, not a corporate franchise. When you call, you talk to people who live and work in your community.
Technicians Paid Hourly
Our techs earn the same whether they sell you a $200 repair or a $10,000 system. No commission pressure means honest recommendations every time.
Same-Day Service
Call before 2pm and we'll have a technician at your door the same day. No waiting days or weeks in the Charlotte heat.
30-50% Less Than Big Companies
No TV commercials, no fancy showrooms, no fleet of salespeople. Our low overhead means real savings passed directly to you.
Compare
Kodiak vs. Big Corporate Companies
| Feature | Kodiak | Big Companies |
|---|---|---|
| Technician pay | Hourly (no upselling) | Commission-based |
| Diagnostic fee | $89 (waived with repair) | $100-150 |
| Pricing | 30-50% less | Premium pricing |
| Wait times | Same-day available | Days to weeks |
| Service area focus | Charlotte & Union County | Multiple states |
| Ownership | Family-owned, local | Corporate franchise |
Common Questions
Thermostat Services FAQ
Everything Charlotte homeowners need to know about thermostat services
How much does thermostat installation cost?
Professional thermostat installation in Charlotte runs $150-$350 including the thermostat, depending on the model and wiring complexity. Smart thermostats like Ecobee and Google Nest cost $200-$300 for the unit plus installation. We verify your system compatibility before installing to prevent damage. Financing is available for larger upgrades.
Can I install a smart thermostat myself?
Sometimes, but we see a lot of problems from DIY thermostat installations — wrong wiring, missing C-wire connections, and incompatible thermostats that can damage HVAC equipment. Heat pump systems and dual fuel systems in particular require specific thermostat wiring that is easy to get wrong. Professional installation is $100-$150 and avoids expensive mistakes.
Why is my thermostat not working?
Common causes include dead batteries, tripped circuit breaker, loose wiring, blown fuse on the HVAC control board, or a failed thermostat. Read our thermostat troubleshooting guide for steps you can check before calling. If basic troubleshooting does not fix it, our $89 diagnostic covers the thermostat and the full system.
What is the best thermostat for Charlotte homes?
For most Charlotte homes, we recommend the Ecobee Premium or Google Nest Learning Thermostat. Both support heat pump systems, dual fuel, and multi-stage equipment common in our area. Read our smart thermostat guide for a detailed comparison. The key is matching the thermostat to your specific system type.
My thermostat says "auxiliary heat" — is that a problem?
Not necessarily. If you have a heat pump, auxiliary heat (electric heat strips) is normal when temperatures drop below 35-40°F or during defrost cycles. It becomes a problem if auxiliary heat runs constantly — that means your heat pump is not working properly and your electric bill will be extremely high. Read our guide on thermostat settings for more.
Still have questions?
Call us at (704) 821-3632Customer Reviews
What Charlotte Customers Say About Our Thermostat Services
Don't just take our word for it. See why 455+ families trust Kodiak for their HVAC needs.
"Demetrie is my main go to technician for all my building hvac problems, he comes on time diagnoses the problems and fixes them he is a great worker and person, definitely would recommend him to anyone."
David B.
Charlotte, NC
"Have used Reliable twice now, once with Matt and once with Austin. Both times the techs were friendly and helpful. Solved the problem in a reasonable amount of time at a fair price. Would recommend."
Luke B.
Charlotte, NC
"Austin was awesome. He came out recognized the issue with the heating and we were up back and running in no time. Contact Reliable Heating and Cooling for your needs. It was also a reasonable rate."
Tryphenia J.
Charlotte, NC
"These guys are great! Very fast response, presented me with options and then once I made my decision, quickly executed the resolution. I highly recommend them: I know I will be using them again."
Mike F.
Charlotte, NC
"I had issues with my heating, and Mike came out in less than an hour. He repaired the problem, which was much cheaper than that of other vendors! I cannot recommend highly enough!"
Samuel H.
Charlotte, NC
"Austin went above and beyond to get me up and running. I feel like he was honest with me, and his demeanor was very professional. Highly recommend Kodiak Heating and Cooling."
Jimmie M.
Charlotte, NC
Service Areas
Thermostat Services Near You
We provide thermostat services services throughout Charlotte and surrounding areas.
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Get honest service from Charlotte's trusted, family-owned HVAC company. Same-day appointments available.
Licensed & Insured•Same-Day Service