Package Unit Not Working?
Expert Package Unit Repair
in Charlotte, NC
Is your package unit not heating, cooling, or making strange noises? We service all brands and configurations. $89 diagnostic fee waived with repair.
- $89 diagnostic fee — waived with repair
- Same-day service available
- Honest, no-pressure recommendations
- Upfront pricing — no hidden fees
- Family-owned & serving Charlotte for 18+ years
- Licensed & insured
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5-Star Rated
Google Verified
445+ Reviews
18+ Years
Family-Owned
Since 2008
Financing Available
Low Monthly Payment
Starting at $45/mo
Same-Day Service
No Extra Charge
Skilled Technicians
Warning Signs
Signs You Need Package Unit Repair
Don't ignore these warning signs. Early diagnosis can prevent costly repairs.
Not Heating or Cooling
Your package unit runs but doesn't adequately heat or cool your space.
Short Cycling
The unit turns on and off frequently without completing a full heating or cooling cycle.
High Energy Bills
A sudden increase in energy costs may indicate your package unit is struggling or failing.
Strange Noises
Banging, grinding, or squealing sounds from the outdoor cabinet indicate mechanical problems.
Gas Smell (Gas-Electric Units)
If you smell gas near your package unit, turn it off and call immediately.
Water or Ice on Unit
Frozen coils or excessive condensation indicate refrigerant or airflow issues.
Experiencing Any of These Issues?
Don't wait for a complete breakdown. Early diagnosis can save you hundreds in repairs.
About Our Package Unit Repair in Charlotte
Kodiak Heating and Cooling provides expert package unit repair throughout Charlotte. Our technicians service all package unit types including package air conditioners, package heat pumps, gas-electric units, and dual fuel systems. Same-day service available.
Package units face unique challenges since all components are exposed to outdoor weather conditions. Common issues include compressor failures, heat exchanger problems, refrigerant leaks, and control board failures. Our experienced technicians diagnose and repair all package unit brands and configurations.
What's Included in Our Package Unit Repair
- Complete system diagnostic
- Heating and cooling component inspection
- Electrical testing
- Refrigerant level check
- Blower motor and fan inspection
- Upfront pricing before repairs
- Licensed, background-checked technicians
Common Package Unit Repair Issues We Fix
Get Service Today
Quick response - Same-day service
Transparent Pricing
Package Unit Repair Costs in Charlotte
Upfront, honest pricing. No hidden fees or surprises.
Service Call
Waived with any repair
- Full system diagnostic
- Written estimate
- Expert recommendations
- No obligation to repair
Common Repairs
- Capacitor replacement$200 – $300
- Contactor replacement$250 – $400
- Refrigerant recharge (R-410A)$200 – $800
- Drain line clearing$200 – $300
*Prices include parts and labor. Final cost depends on specific system requirements.
Major Repairs
- Blower motor replacement$400 – $900
- Compressor replacement$1,500 – $3,500
- Evaporator coil replacement$1,800 – $3,500
Tip: If repair costs exceed 50% of a new system and your system is 10+ years old, replacement may be more cost-effective.
The Kodiak Difference
Why Charlotte Homeowners Choose Us
Family-Owned Since 2008
We're your neighbors in Indian Trail, not a corporate franchise. When you call, you talk to people who live and work in your community.
Technicians Paid Hourly
Our techs earn the same whether they sell you a $200 repair or a $10,000 system. No commission pressure means honest recommendations every time.
Same-Day Service
Call before 2pm and we'll have a technician at your door the same day. No waiting days or weeks in the Charlotte heat.
30-50% Less Than Big Companies
No TV commercials, no fancy showrooms, no fleet of salespeople. Our low overhead means real savings passed directly to you.
Compare
Kodiak vs. Big Corporate Companies
| Feature | Kodiak | Big Companies |
|---|---|---|
| Technician pay | Hourly (no upselling) | Commission-based |
| Diagnostic fee | $89 (waived with repair) | $100-150 |
| Pricing | 30-50% less | Premium pricing |
| Wait times | Same-day available | Days to weeks |
| Service area focus | Charlotte & Union County | Multiple states |
| Ownership | Family-owned, local | Corporate franchise |
Honest Advice
Should You Repair or Replace?
Repair If...
- System is less than 10 years old
- Repair costs under 50% of new system
- First major repair needed
- System otherwise runs well
Replace If...
- System is 12+ years old
- Repair costs exceed 50% of new system
- Multiple repairs needed each year
- R-22 refrigerant (being phased out)
- Energy bills steadily increasing
Not sure what's right for your situation? We'll give you an honest assessment.
Get Our ConsultationCommon Questions
Package Unit Repair FAQ
Everything Charlotte homeowners need to know about package unit repair
How much does package unit repair cost in Charlotte?
Package unit repairs typically cost $200-$1,000 in Charlotte. Common repairs: capacitor $150-$300, blower motor $300-$600, compressor $1,200-$2,500. We charge $89 diagnostic fee (waived with repair) and provide upfront pricing before work begins.
Why isn't my package unit cooling?
Common causes: dirty coils, low refrigerant, failed capacitor, compressor issues, thermostat problems, or electrical failures. Package units have all components in one cabinet, so we can diagnose everything in one visit. Same-day service available.
Why isn't my package unit heating?
For heat pump package units: low refrigerant, failed reversing valve, or compressor issues. For gas/electric: ignition problems, gas valve failure, or heat exchanger issues. For electric heat: failed elements or sequencers. We diagnose all types.
Can you repair all package unit brands?
Yes! We service Carrier, Trane, Rheem, Goodman, Lennox, York, and all other major brands. Our technicians have experience with gas/electric, heat pump, and all-electric package units. We stock common parts for faster repairs.
Why is my package unit making loud noises?
Package units can be louder than split systems normally, but new noises indicate problems: grinding (motor bearings), squealing (belt or motor), banging (loose parts or compressor), rattling (debris or loose panels). We diagnose and fix all noise issues.
Why is my package unit cycling on and off frequently?
Short cycling causes: dirty air filter, low refrigerant, oversized unit, thermostat issues, or failing compressor. This wastes energy and wears components faster. We diagnose the root cause and provide lasting repairs.
Do you repair gas package units?
Yes! We're licensed for gas line work in North Carolina. Gas/electric package units require expertise with both refrigeration and gas systems. We service burners, heat exchangers, gas valves, and all components safely.
How quickly can you repair my package unit?
Most repairs take 1-3 hours. Simple fixes (capacitor, contactor) take under an hour. Refrigerant work or motor replacement takes 2-3 hours. We stock common parts on our trucks for faster Charlotte service.
Should I repair or replace my package unit?
If under 10 years old and repair costs less than 50% of replacement, repair usually makes sense. For units 12+ years old needing major repairs (compressor, heat exchanger), replacement may be smarter. We provide honest recommendations.
Why is ice forming on my package unit?
Ice indicates low refrigerant, restricted airflow (dirty filter/coils), or failed defrost controls. Turn off the unit to prevent compressor damage. Ice on package units can also block the outdoor coils more easily. We provide same-day service.
Do you offer emergency package unit repair?
Yes! Same-day service available. No after-hours fees—same honest pricing. Package units serve as the sole heating and cooling for many Charlotte homes and mobile homes. We respond quickly when you need us.
How often should package units be serviced?
Twice yearly—spring and fall—since they handle both heating and cooling. Package units are fully exposed to weather and need regular coil cleaning and inspection. Our maintenance plans start at $199/year for bi-annual service.
Can critters damage package units?
Yes, unfortunately. Package units sit on the ground and can attract rodents that chew wiring and build nests. We see this often in Charlotte. We repair critter damage and can recommend preventive measures.
What warranty do you provide on package unit repairs?
We provide a 1-year parts and labor warranty on all package unit repairs. We stand behind our work—family-owned and serving Charlotte since 2008.
Why choose Kodiak for package unit repair?
We're experienced with all types of package units and understand their unique requirements. As a family-owned company, we provide honest diagnoses and fair pricing. No pressure to replace when repair makes sense.
Still have questions?
Call us at (704) 821-3632Customer Reviews
What Charlotte Customers Say About Our Package Unit Repair
Don't just take our word for it. See why 445+ families trust Kodiak for their HVAC needs.
"Demetrie is my main go to technician for all my building hvac problems, he comes on time diagnoses the problems and fixes them he is a great worker and person, definitely would recommend him to anyone."
David B.
Charlotte, NC
"Have used Reliable twice now, once with Matt and once with Austin. Both times the techs were friendly and helpful. Solved the problem in a reasonable amount of time at a fair price. Would recommend."
Luke B.
Charlotte, NC
"Austin was awesome. He came out recognized the issue with the heating and we were up back and running in no time. Contact Reliable Heating and Cooling for your needs. It was also a reasonable rate."
Tryphenia J.
Charlotte, NC
"These guys are great! Very fast response, presented me with options and then once I made my decision, quickly executed the resolution. I highly recommend them: I know I will be using them again."
Mike F.
Charlotte, NC
"I had issues with my heating, and Mike came out in less than an hour. He repaired the problem, which was much cheaper than that of other vendors! I cannot recommend highly enough!"
Samuel H.
Charlotte, NC
"Austin went above and beyond to get me up and running. I feel like he was honest with me, and his demeanor was very professional. Highly recommend Kodiak Heating and Cooling."
Jimmie M.
Charlotte, NC
Service Areas
Package Unit Repair Near You
We provide package unit repair services throughout Charlotte and surrounding areas.
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Licensed & Insured • Background-Checked Technicians • Upfront Pricing
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Get honest service from Charlotte's trusted, family-owned HVAC company. Same-day appointments available.
Licensed & Insured•Same-Day Service